Support

Need help with DeskOrbie?

Start with the most common questions below. If you still need a hand, send a message!

Top Questions

Setting up DeskOrbie

Plug DeskOrbie in, connect it to Wi-Fi, and finish setup from the DeskOrbie setup portal. If you need the full walkthrough, use the setup guide.

Wi-Fi during setup

If DeskOrbie returns to setup mode, the most common issue is an incorrect or unstable Wi-Fi connection.

Try reconnecting on a stable 2.4 GHz network, or factory reset the device and start setup again.

For more info, check out the FAQ...

Shipping and order help

Include your order number in your message for the fastest help with shipping, delivery timing, or order changes.

Adding your calendar

DeskOrbie works with public calendar links. You can connect Google, Outlook, or iCloud calendars from the settings flow and choose how many minutes before an event you want to be notified.

For more info, check Add Calendar...

Still need a hand?

Tell us what is going on and include your order number if it applies.

Replies usually arrive within 1-2 business days.